New Life Dental Implant Center is a Full Mouth Rehabilitation clinic using state-of-the-art technology and techniques in modern digital dentistry to deliver life-changing treatment in one location from start to finish. Our practice requires a team-approach and each member serves a major role in providing the highest quality care to our patients. We offer “needs based” treatment and uphold the highest level of ethics when prescribing treatment plans.

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Our practice is based on a proven system using digital dentistry and superb customer service. If you like structure in the workplace where goals and objectives are clearly defined, and want to provide passionate life-changing treatments to patients, then this is the perfect job for you. Because our office does not accept insurance, our team has a lot more time available to properly perform their job duties without hassle of spending hours on the phone verifying insurance claims or billing procedures. our front desk staff has more time to attend to our patients and grow our practice. The right individual must have good communication skills and be an advocate for the patient. This is a career occupation for the right person and a long-term position is being offered. Our goal is to improve access to high-quality dental implant treatment for those who need it most, making care more affordable and accessible.

We are looking for a Customer Success Representative to ensure a seamless experience for our dental laboratory clients by managing relationships, addressing concerns, and optimizing service satisfaction. This role involves proactive communication with dental offices, troubleshooting issues, and coordinating with internal teams to ensure timely case completion. The ideal candidate is highly organized, detail-oriented, and skilled in client relationship management. They will track client feedback, provide education on lab services, and work to improve retention and engagement. This position offers a dynamic work environment with opportunities for professional growth in a rapidly expanding dental lab.

$25 to $30 per hour

• 2+ years of experience in customer success, account management, or client services, preferably in a dental or healthcare setting.

• Strong communication and problem-solving skills to manage client concerns effectively.

• Ability to coordinate with lab technicians, dentists, and office staff to ensure smooth case workflows.

• Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.

• High level of attention to detail and organizational skills to track and manage multiple client accounts.

• Experience working in a dental laboratory, dental office, or DSO setting.

• Familiarity with dental terminology, full-arch restorations, and digital workflows.

• Knowledge of billing, invoicing, and insurance coordination for lab services.

• Background in customer training, onboarding, or service optimization strategies.

• Ability to analyze client feedback and implement process improvements.

Medical, Dental, Vision Insurance

401K 

Employee Discounts

Full-Time